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Network Effects
Most founders are playing the wrong game.
They build products and services that scale linearly. More effort equals more output. More employees equals more revenue. More resources equals more growth.
It's exhausting just thinking about it.
Meanwhile, a select group of founders are building machines that get exponentially stronger without proportional input. Products that become 10x more valuable when they reach critical mass. Businesses that dominate markets not through brute force, but through an invisible flywheel called network effects.
Facebook. Uber. Airbnb. PayPal. Visa. They all leveraged this silent force to become unstoppable.
And most founders completely miss it.
In this newsletter, I'll break down how network effects create uncatchable businesses, why they're the ultimate moat in the digital age, and how you can start thinking about building your own network-driven business—even if you're just starting out.
Because once you understand network effects, you'll never look at business the same way again.
What Are Network Effects (Really)?
Let me cut through the jargon.
A network effect happens when a product or service becomes more valuable as more people use it.
It's that simple. But the implications are profound.
Think about a telephone. One telephone by itself is useless. Two telephones connected create minimal value. But millions of telephones connected? Now we're talking about a revolutionary technology that changes society.
Every new user who joins a network-driven product makes that product more valuable for all existing users.
That's the key insight that most people miss: With network effects, growth doesn't just add—it multiplies.
Traditional businesses face diminishing returns. Network-effect businesses experience increasing returns. The difference is astronomical.
But there's a catch.
Network effects only kick in at critical mass. Before that point, you're pushing a boulder uphill. After that point, the boulder starts rolling downhill on its own, picking up speed with every turn.
Most founders give up before they reach this inflection point. They never experience the magic of a self-propelling business.
Types Of Network Effects You Need To Understand
Not all network effects are created equal. Some are stronger than others. Some are easier to achieve. Some are more defensible.
Let's break down the main types:
Direct Network Effects
The classic, purest form. Every new user directly makes the product more valuable for everyone else.
Social media is the obvious example. Facebook without friends is pointless. Instagram without content creators is an empty feed. TikTok without dancers and comedians is just a blank screen with music.
The brilliance of direct network effects is that users do your marketing for you. They literally can't get value without bringing others onto the platform.
Indirect Network Effects
These are slightly less obvious but equally powerful. Every new user on one side of a platform attracts more users on another side.
Marketplaces like Amazon, Airbnb, and Uber leverage this dynamic. More buyers attract more sellers. More sellers provide more options for buyers. The cycle repeats.
The most powerful businesses today aren't selling products—they're connecting different user groups that would otherwise struggle to find each other.
Data Network Effects
This is the modern twist. The more users you have, the more data you collect. The more data you collect, the better your product becomes. The better your product becomes, the more users you attract.
Google Search has dominated for decades because every search query makes their algorithm smarter. Every time you click on a search result, you're training their AI to deliver better results for the next person.
Netflix operates the same way. Your viewing habits inform their recommendations, content creation decisions, and user experience.
Data network effects create a gap between you and competitors that grows wider with each new user.
Reed Hastings And Netflix: The Master Class In Building Network Effects
Reed Hastings isn't just a great CEO. He's a network effect strategist.
When Netflix started as a DVD-by-mail service, there were no network effects. It was a traditional business with linear scaling. More customers meant more DVDs, more distribution centers, more employees.
But Hastings wasn't building for the present. He was building for the future.
As Netflix transitioned to streaming, they began leveraging data network effects. Every show you watched, every minute you spent on the platform, every rating you gave—it all fed their recommendation engine.
The result? A viewing experience that got better with every user. A content creation strategy informed by unprecedented user data. A moat that competitors couldn't cross.
Then came the masterstroke: original content.
Shows like House of Cards, Stranger Things, and The Crown did two things:
They drew in new subscribers who couldn't get this content anywhere else
They created cultural moments that drove word of mouth and social sharing
Suddenly, Netflix wasn't just leveraging data network effects—they were creating direct network effects through shared cultural experiences. You subscribed to Netflix partly because everyone at the office was talking about Squid Game.
Today, Netflix has over 220 million subscribers and has transformed from a tech company into a cultural force.
The lesson? Network effects can be built, engineered, and layered over time.
You don't need to launch with the perfect network-driven product. You can evolve toward it with strategic thinking.
The PayPal Mafia: Why They Keep Winning
The founders and early employees of PayPal—Peter Thiel, Elon Musk, Reid Hoffman, Max Levchin, and others—went on to found or fund an unprecedented number of billion-dollar companies.
LinkedIn. YouTube. SpaceX. Tesla. Yelp. Affirm. Square. Palantir.
Why are these people so consistently successful? Is it just raw intelligence? Luck?
No. They deeply understand network effects.
PayPal was their master class. They faced a massive chicken-and-egg problem: buyers wouldn't use PayPal if sellers didn't accept it, and sellers wouldn't accept it if buyers didn't use it.
Their solution was ingenious. They paid people to sign up and refer their friends. They integrated with eBay where transactions were already happening. They made it ridiculously easy for merchants to add PayPal as a payment option.
Once they reached critical mass, PayPal became unstoppable. Every new user gave existing users more people to transact with. The network effect kicked in, and growth exploded.
The PayPal Mafia took this playbook and applied it across industries. LinkedIn incentivized professionals to upload their entire contact list. YouTube made it easy to embed videos anywhere on the web. Tesla built a Supercharger network that became more valuable with each new location.
They all understood that the strongest business models don't rely on better products—they rely on products that get better automatically as they scale.
How To Design Network Effects Into Your Business
Not everyone can build the next Facebook or Airbnb. But every business can incorporate elements of network effects to strengthen their model.
Here's how to start thinking about it:
1. Identify Your Potential Networks
Most businesses have hidden networks they're not leveraging.
A fitness studio has a community of members. A SaaS company has users who could collaborate. A consumer product has customers who could share experiences.
Look for groups within your business ecosystem that would benefit from connecting with each other.
2. Reduce Friction To Critical Mass
Network effects only work when you reach enough users. Your entire early strategy should focus on reducing friction to get to this tipping point.
This might mean:
Starting with a niche market where density is easier to achieve
Creating single-player value until the network kicks in
Subsidizing early adopters (PayPal paid people to sign up)
Building on existing networks (like Facebook building on college campuses)
Most network-effect businesses fail because they can't solve the cold start problem.
3. Create Shared Value, Not Just Individual Value
Traditional products focus on creating value for individual users. Network-driven products create value through connections.
Ask yourself: What value could users get from interacting with each other that they couldn't get from just using your product alone?
Peloton transformed home exercise bikes by adding leaderboards and instructor shoutouts. Suddenly, a solitary activity became a community experience. The bike becomes more valuable with each new rider joining the community.
4. Engineer Virality And Word-Of-Mouth
Network effects and virality are different things, but they complement each other perfectly.
Virality gets you users. Network effects keep them and make the product better.
Design sharing mechanics into your product. Make it easy for users to invite others. Create FOMO (fear of missing out) for those not yet using your service.
Clubhouse's invitation-only model in its early days is a perfect example. They engineered scarcity and status into their growth strategy, ensuring each new user felt special and motivated to invite only their most interesting friends.
5. Collect And Leverage Data Intelligently
Even if your business doesn't have obvious network effects, you can create data network effects.
Every customer interaction is an opportunity to make your product or service better for the next customer.
Stitch Fix uses feedback from each clothing box they send to improve recommendations for similar customers. The more people use the service, the smarter their styling algorithms become.
The businesses that will dominate the next decade aren't just collecting data—they're using it to create auto-improving systems.
The Dark Side Of Network Effects
I'd be lying if I said network effects were all upside.
They create winners and losers. Once a company achieves dominant network effects, competitors face an almost impossible challenge.
Facebook knows this well. Their network effects are so strong that even when privacy scandals hit, users don't leave. Where would they go? All their friends are on Facebook.
This creates monopolistic situations where power concentrates. It's why regulators increasingly scrutinize network-driven businesses.
But for founders, this is exactly why network effects are so valuable. They create defensibility in a world where most advantages are temporary.
Just be aware that with great power comes great responsibility—and regulatory attention.
Building Network Effects As A Solo Creator Or Small Business
"This all sounds great for venture-backed startups," you might be thinking. "But what about me? I'm just one person."
Good news. Network effects aren't just for tech giants.
As a creator, consultant, or small business owner, you can leverage network effects by building a community around your work.
Look at what I've built. This newsletter connects like-minded people interested in entrepreneurship, personal development, and creative work. The more readers who join, the more valuable conversations happen in the comments and community spaces.
When someone joins my Facebook group, they're not just getting content from me—they're joining a network of peers facing similar challenges.
The greatest asset you can build isn't just an audience—it's a community that creates value for each other.
Even local businesses can tap into this power. A coffee shop that becomes a hub for remote workers creates network effects. Each new regular increases the chances of valuable connections for existing patrons.
Reaching Critical Mass: The Make-Or-Break Moment
Here's the brutal truth about network effects:
Most people fail because they give up before reaching critical mass.
Building a network-driven business is like pushing a boulder up a hill. It's exhausting at first. Progress is slow. Feedback is minimal. You might go months or years before seeing the payoff.
But there's a tipping point where everything changes. Suddenly, the boulder crests the hill and starts rolling down the other side. Growth becomes easier, not harder. The product improves automatically. Word-of-mouth takes over.
The question isn't whether you have a good network-effect idea. It's whether you can survive long enough to reach this inflection point.
This is why timing and persistence matter more than being first. Friendster and Myspace came before Facebook. Sidecar came before Uber. Better products with stronger network effects eventually won, even when they weren't first movers.
The real challenge is maintaining belief during the desert crossing—that long period before network effects kick in.
Why Most Founders Miss This Opportunity
After working with hundreds of entrepreneurs, I've noticed a pattern.
Most founders focus on product features, not network dynamics. They build better mousetraps instead of self-improving systems.
They ask: "How can I create a better product?"
Instead of asking: "How can I create a product that gets better automatically as more people use it?"
This subtle shift in thinking is the difference between building a business that requires constant pushing and one that generates its own momentum.
The opportunity is hiding in plain sight. In almost every industry, there are connection points waiting to be leveraged.
There are data insights being wasted.
There are communities waiting to be formed.
The founders who see these opportunities will build the defining companies of the next decade.
Conclusion: The Ultimate Compounding Asset
Most business advice focuses on incremental improvements. Better marketing. Better sales. Better operations.
These things matter. But they're linear improvements in a world that rewards exponential thinking.
Network effects are the closest thing to a perpetual motion machine in business.
Once you reach critical mass, each new user:
Makes your product more valuable
Attracts more users with less marketing
Creates more data to improve the experience
Deepens your competitive moat
It's the ultimate form of business compounding.
The hardest part is getting started. Believing in the vision before others can see it. Persisting through the desert crossing until you reach the promised land of self-sustaining growth.
But for those who make it, the rewards are uncapped.
So look at your business through this lens. What networks could you create? What connections could you facilitate? What data could you leverage?
The most valuable businesses of tomorrow won't just sell products or services. They'll create systems that get stronger with every new participant.
And that's a game worth playing.
Thank you for reading.
– Scott
Love this. Do you know any examples of physical products using voting based feature requests systems, in the way software companies do? Does this approach work for physical products? I have a modular guitar concept, I think modularity might make vote based feedback more workable, thoughts? Here's what I do...
https://youtu.be/aQ2C4guXlDw